How to Factory Reset a Chipolo POP Tracker: Step-by-Step Guide

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Whether you are switching from Android to iOS, giving your tracker to a friend, or just dealing with a stubborn connection issue, knowing how to perform a factory reset on your Chipolo POP is essential.

While it’s a simple process, it requires precise timing. In this guide, we’ll walk you through the exact steps to get your tracker back to its original “out of the box” settings.

Watch the Full Tutorial

Prefer to see it in action? Watch my quick 1-minute video below to see the exact timing and hear the confirmation beeps.

Why Factory Reset Your Chipolo?

A factory reset is often the final step in troubleshooting, but it’s also necessary for security and compatibility in these common scenarios:

  • A Fresh Start: Clearing old data for a clean slate.
  • Gifting or Selling: Ensuring the new owner can pair it to their own account.
  • Switching Platforms: Moving your Chipolo between the Google Find My Device and Apple Find My networks.
  • Connection Fixes: Resolving issues where the tracker won’t ring or pair.

Step-by-Step Reset Instructions

Follow these steps carefully. The most important part is the timing of the release!

  1. First Press: Press the button on your Chipolo POP once and let it go.
  2. The 10-Second Hold: Immediately press the button again and hold it down for approximately 10 seconds.
  3. Count the Beeps: The device will start beeping in 1-second intervals. Release the button immediately after you hear the 5th beep.
  4. Confirmation Melody: If you timed it correctly, you will hear a short, unique confirmation melody.

Note: This same process also works for the Chipolo CARD and Chipolo LOOP models.

Pro Tip: Don’t Forget the App!

A physical factory reset removes the device from the network, but it may still appear in your phone’s app list. For a truly “clean” reset, make sure you manually remove the tracker from your Google Find Hub or Apple Find My app as well.

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